Privacy Statement

Lazarus Guitars values the relationship we have with our customers and are committed to responsible information handling practices.  Lazarus Guitars follows the following privacy principles in our conduct in the collection, use, release and security of customer information both online and offline: Providing you notice of our information practices. The following Privacy Policy describes the information and privacy practices for Lazarus Guitars (lazarusguitars.com). By visiting our web site, you consent to the information practices described in this policy.
This Privacy Policy does not apply to other web sites that may be accessible through the Lazarus Guitars web site. Our sites contain links to other sites operated by third parties, including but not limited to third party sites that display the Lazarus Guitar trademark. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.

To assist you with reading through our PRIVACY POLICY, we have provided answers to questions that you may find important:

What information does Lazarus Guitar collect?

We collect personal information such as your contact information (name, e-mail address), billing/shipping information (credit card number, shipping address) and your personal preferences in our products and services. When submitting personal information on an online form, we will identify which fields are required in order to fulfill your request.

How is my information the used?

We use the information you provide in order to fulfill requests for products, services or information. We also use it to increase the efficiency of our customer services.

Does Lazarus Guitars SHARE the information I have provided?

Lazarus Guitars may need to share personal information with third parties in limited circumstances. For example, we may release personal information to third parties to perform services on our behalf such as; delivering packages or processing credit card payments. Lazarus Guitars does not sell or rent customer information to third parties. 
We may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also release personal information in the event of a sale, merger, reorganization, dissolution or similar event.

Do I have OPTIONS regarding how my information is used?

Lazarus Guitars does not use unsolicited marketing communications. You will receive business-related communications such as order confirmations, and other administrative communications.

How can I UPDATE or CHANGE my information?

Lazarus Guitars wants your information and preferences to be accurate and complete.
Send an e-mail request to customer_service@lazarusguitars.com
 

How is my personal information protected?

We have implemented safe shopping polices by the use of a secured credit card system. Credit card security is of the highest priority for Lazarus Guitars web site. We have chosen a company that secures web sites used for on line sales. The company uses a number of methods to insure your personal information and ours as a company is handled correctly. On some of our web sites you will be required to have a password to enter your online account. Your password is your priority (at lest 6 digits) and must be maintained by you. We suggest you change your password often and share it with no one it is sole responsibility. We cannot guaranty against any loss, misuse, unauthorized disclosures, alterations or the destruction of data. We take reasonable precautions to protect data from unfortunate circumstances. Lazarus Guitars cannot ensure or warranty the security of any information transmitted to us by e-mail and you do so at your own risk.

Does Lazarus Guitars collect information from CHILDREN?

We are committed to protecting the privacy of children. We do not provide any services for persons under the age of 18.  We will not knowingly or intentionally collect personal information online from children under the age of 18.

Who can I contact if I have questions or concerns?

Please contact our COSTUMER SERVICE DEPARTMENT to report any known or suspected privacy or security breaches or to submit privacy-related questions or complaints. After receiving your inquiry, we will respond within 15 business days. You may contact us in the following ways:
Send an e-mail request to customer_service@lazarusguitars.com
 

Will this privacy policy CHANGE?

Because our web site and businesses will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this PRIVACY POLICY, we will post those changes here or in other formats we deem acceptable, so that you will always know what information we collect online or offline, how we use it and what choices you have. If we change our information practices or this PRIVACY POLICY in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to remove your self of having your information used or shared in that new manner.